Reactive Audio - On Hold Marketing & Audio Specialists

Our clients love what we do

At Reactive Audio we are genuinely passionate about our work. We pride ourselves on our prompt and efficient service, our attention to detail and our success in establishing long-term working relationships with our valued customers.

We aim to exceed expectations through the exceptionally high quality of our work and our service comes with a 100% satisfaction guarantee which we believe is reflected in the quality of our clientbase and the feedback we receive. Take a look:

Improving customer engagement sits at the heart of the club's marketing and CRM strategy. With Reacive Audio's help our on hold and auto attendant messages now truly sit in line with our customer focussed philosophy ensuring that fans, customers and prospective customers have an excellent experience when they ring the football club. It has also facilitated better cross-selling of club products and services.

The On Hold Service from Reactive Audio has been very effective for JMW solicitors. We never had an on hold marketing facility before, basically callers were put on hold and nothing was heard by the caller. The implementation of on hold marketing has worked phenomenally for us, it’s really enabled us to promote the JMW Brand to all our callers. I would definitely recommend Reactive Audio to colleagues and other organisations that we work with, mainly due to the fact that the service they provide to their clients and they do exceed your expectations.

We would have no hesitation working with Reactive Audio again. They’ve been absolutely fantastic to work with, very easy and friendly and make the whole process completely seamless.
Reactive Audio are very creative in the way that they work they pick up on the needs of the campaign and are immediately able to translate this very creatively into a radio commercial which we found to be very effective in communicating our message very easily. They also supply us with professional on hold marketing for the Manchester Evening News which is updated regularly and effortlessly in order that the messages are up-to-date and reflect the current media activities we’re involved in.

Introducing the on hold facility to Remsdaq's phone system has given an added professional edge to our image and also improved the caller's experience. The facility also allows the opportunity to advertise our marketing activity and product developments to a specific target audience. Working with Paul and his team has been a pleasure; they always deliver ahead of schedule and to a very high standard. It is very refreshing to discover such a customer orientated company, well done! I would not hesitate to Recommend Reactive Audio to any organisation.

Paul and Ian are fantastic to work with. The on hold audio facility has been very effective and beneficial for my business and now forms an essential part of my marketing activity. I can honestly say that I have gained extra business as a direct result of my callers hearing marketing information whilst on hold. Fantastic - thanks guys!