What is on hold marketing? It’s an innovative way of delivering information and marketing messages to callers whilst they are on hold. On hold marketing enhances your company image and improves the customer experience. It can even help you achieve extra sales!
Why use on hold marketing? Because people listen! On hold marketing is the most closely targeted advertising you can get directly to your callers. 70% of business calls are placed on hold. Why not take advantage of the ‘hold time’ to drive home your message to a receptive and engaged audience?
Our Offering We offer a range of on hold marketing packages from our standard one time recording, right through to frequent marketing message changes. Our unique offering is that we do not tie you into any contractual period.
Options
We offer 2 options. You can either choose a lifetime "one off" buyout production - or choose from one of our script change packages.
Option 1: One off production: On hold marketing narration and music, 1 male and female voice over and 2 music tracks with lifetime licence. No changes are included. Option 2: You can purchase up to 12 script changes a year, to suit your needs. Purchase in advance to benefit from added savings! Our most popular option is our "4 updates" package which gives you 4 productions over 12 months.
Costs
Our solutions cost less than you might think! Please contact us to discuss your requirements and we'll give you a bespoke quotation without any obligation.
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The Benefits
• Enhances your image and improves the customer experience
• Helps generate extra sales
• Promotes your services to a qualified audience
• Reduces perception of time actually spent on hold as the caller is listening to informative messages.
• Reduces caller abandonment
• Very cost effective when compared to newspaper and radio advertising.