Music On Hold
Enhance the customer experience
Music on hold
Enhance your company image and improve the customer experience with music on hold. This simple solution includes a great music track mixed with professional courtesy announcements, your company name, strap line or slogan and website address.
In a recent British Telecom study, 87% of callers said they preferred hearing music on hold and were less likely to hang up against hearing silence or electronic tones whilst on hold.
Order yours now – simply complete the form below and we’ll do the rest! Your audio will be delivered to you within 4 working days!
Music On Hold Example
A Typical Script
Thank you for calling 08 UK.
If you’re looking for a quality business number service and competitive prices too, you’ve come to the right place!
Please continue to hold, we will be with you shortly.
Find out more about us and how we can help you at our website 08UK.co.uk.
Thank you for holding, we appreciate your patience and will be with you shortly.
Frequently Asked Questions
What is included for my £99?
We’ll provide you with a music track mixed with professional courtesy announcements (such as “Thank you for holding, we’ll be with you shortly” and “please continue to hold” – also, your company name, strap line and website address. This will be repeated throughout the recording.
Do I have to have the "courtesy" announcements?
Not at all! If you simply want the music track with your company name, strapline and website address – please leave us a note in the box before you submit your order!
Do I need a Music Licence PRS / MCPS to use this on my system?
No. The music is licence paid and is exempt of PRS and MCPS. Your recording comes complete with a lifetime music licence agreement which we’ll send to you for your records. Please note this agreement only covers the audio we have produced for your telephone system and not for any other music or public performance.
Can I choose the music and voice artist?
You are free to choose your preferred music style from the popular selections shown – or we will choose one for you, based on what we feel suits your business. Our music library contains thousands of tracks so if there is a specific style you would prefer, please indicate in the notes box before you place your order.
Your recording will be produced using a combination of our male and female voice artists. In order to offer you this great value service, we use spare voice artist session capacity to create your audio, and therefore cannot guarantee a particular artist for your recording. Your recording will however feature 1 male and 1 female artist as available on our voice artist page.
How and when do I receive my audio?
Once you submit your order, we will send you an invoice and will schedule your recording. On receipt of your payment, we’ll deliver your audio within 4 working days. Our normal delivery is by MP3 file to the email address you supplied – however – if you require your audio in another format (such as WAV / A-LAW / 8000hz) just let us know!