Auto Attendant

First Impressions Count

Auto Attendant

You’ve invested time and money generating enquiries to your business.  Make sure the first point of contact with your business is a positive one with professional auto attendant, IVR and system messages.

Your recordings can include anything from a single welcome greeting to a more complex menu of options (for example: press 1 for sales, 2 for accounts).  It can also include information such as directions to your office and opening hours, emergency announcements – and your out of hours / night service message.

We can supply anything from a single message to a complete package of recordings – using professional voice artists and in the right format that you need for your telephone system

Call us today on 01925 232050 or email your script and requirements to [email protected]
If you need your recordings urgently or same day – don’t stress, we can usually help but it’s best to call us first!

Frequently Asked Questions

Do you provide foreign language voice messages?

Yes, we certainly do!  We have access to a large network of professional foreign artists.  The cost will vary depending on how many messages you need, but generally costs are no more than using an English speaking artist.  Messages in Swedish, Norwegian and Finish will usually cost more however.

What file format do I need - and how do I get the messages on my phone system?

The majority of modern telephone systems require 8000hz WAV files.  However, some systems – including ones from Alcatel, Samsung and online virtual switchboards need the files saved as A-LAW or U-LAW.  By default, we’ll send your files in the standard 8000 WAV format – but don’t worry, if you need them in a different format, we’ll convert them for you at no additional cost.

Many modern phone systems (and online virtual switchboard applications) allow you to set your AA recordings using a PC-based interface which is linked to your phone system.  Occasionally, you may need your telephone engineer to do this.

Is this a one-time purchase?

Yes, you only pay once for your recordings and you can use them for as long as you like with no further costs.

Do I get a discount if I also order a on hold marketing production?

Yes indeed!  Furthermore, if ordering at the same time we can guarantee to use the same voice artist for your AA messages as your on hold marketing production.  Our “unlimited” on hold marketing update package also includes unlimited updates to your AA recordings at no additional cost.